Search
Call 24/7 for a No-cost Confidential Assessment at (888) 979-1288

FAQs

Visiting hours are important because it helps us to keep structure. Those visitors who are on approved list will know which days and times they are able to visit. We typically do not allow more than two visitors at a time and also do not recommend bringing children.

Structure is key to our success. We know and understand a therapeutic structured environment is the focus of everything we do. Treatment is delievered by a multiple professionals who work as a team to provide individual support to the patient. The programs are coordinated in group settings as well as individual time. Each program includes varying levels of group therapy, individual therapy, recreational therapy and medication management.

Our trained staff is assessing for all levels of care when a person is being assessed. This means we are looking to learn more about the person’s mental health needs through a series of questions and observation. At times, a person may be need to be placed on a 72-hour involuntary hold if they pose a danger to themselves or others. Some patients may be appropriate for our outpatient setting, depending on their situation. Sometimes we will make a recommendation and the individual will refuse. We are happy to give options about the local resources in the community.

No. Anyone can call us 24/7 for help and support. It is actually the clinical team internally who recommends the best course of action.

This is a difficult question. If you believe you need help, often times this is the case. Please visit our self-assessment page to see how you respond to certain statements.

This group utilizes mediums of art, music, play and sports to assist children in identifying and expressing issues. These activities are designed to create an outlet for relaxation and socialization while increasing awareness of appropriate leisure time activities.

This is a discussion group lead by a program therapist that is designed to assist the patient in identifying and resolving the problem(s) which precipitated the need for their hospitalization. These are problems which, if unaddressed, will likely contribute to the individual having continued difficulty in less structured settings after discharge. This group encourages patients to see that they have choices to make on a day to day basis which strongly influence their lives.

Family therapy will be offered by the assigned program therapist on a weekly basis to each individual residing in a family. The program therapist will work with each patient and his or her family from a family systems perspective to improve positive family communication, positive family coping and to achieve identified treatment goals.

Individual therapy will be offered to each patient by his or her assigned program therapist. The program therapist will meet with the individual one-to-one working to establish a therapeutic alliance and encourage problem solving in a compassionate and supportive environment. In individual therapy, the therapist will complete a thorough psychosocial assessment of the individual and identify strengths and needs, and help the patient identify and work towards achieving his or her treatment goals.

Upon discharge, every patient is scheduled to meet with a provider in the community for a follow-up appointment. The provider in the community will receive a discharge summary outlining a treatment plan and any new medications. Our team does not follow the patient upon discharge but is happy to help answer any questions to ensure a smooth transition.

This is a difficult question. Many times we recommend being as supportive as possible during this time. Offer to bring them in for an assessment. Help them make the call or see if they will call on their own. If you believe your loved one is in a potential life-threatening situation, please call 911 immediately.

The length of stay can vary by population and individual needs. Because we are an acute setting we usually have individuals seeking treatment stay with us between nine and fifteen days. Sometimes they stay for a shorter or longer period of time. The outpatient program is a structured day and can last typically between two and six weeks depending on the individual’s needs.

If our facility isn’t the right fit, we work to ensure your patient or client leaves with resources and options. We want to make sure they leave with follow-up measures in place to help them in areas we do not offer.

We accept Medicare, Medicaid, Tricare and most commercial insurances. This is something our team coordinates and all you need to do is send your patient or client to us for an assessment. We are happy to help answer any questions you or your patient or client may have related to cost.

Upon discharge, every patient is scheduled to meet with a provider in the community for a follow-up appointment. The provider in the community will receive a discharge summary outlining a treatment plan and any new medications. Our team does not follow the patient upon discharge but is happy to help answer any questions to ensure a smooth transition.

There are many reasons a person may need our help. They may have severe or mild behavioral health challenges and it is important to note we can offer support at varying levels. Some of the most common reasons providers look to our team to help is when someone is suffering from anxiety, feelings of depression, changes in relationships, racing thoughts, auditory or visual hallucinations and thoughts or feelings of self-harm.

We take a multidisciplinary team approach to ensure each patient receives individualized quality care in a therapeutic environment. We understand behavioral health treatment is not a “one size fits all” and our team works with the patient and their families to work towards the best outcome.

Patients should expect to find a welcoming and safe environment of trained professionals who encourage healthy personal growth and development. Each patient has individual goals designed to support them in achieving the best results and will be assigned to a professional who will support them while in our program.

We take great care to ensure our patients feel safe, comfortable and welcomed in our environment. We have thoughtfully designed our hospital to be as therapeutic as possible with outdoor courtyards, gymnasiums and plenty of windows allowing the natural light to enter rooms.

Our team understands the diverse groups of people we serve come with special therapeutic considerations. The structure of our hospital’s programs ensures all the patients receive age-appropriate treatment related to individual therapy, group therapy, recreational therapy and medication management. Our programming is delivered separately between our seniors, adults and adolescent age groups.

What is the cost of treatment at Canyon Vista Recovery?

Canyon Vista Recovery accepts most insurance plans. We are happy to call and verify your insurance benefits for you. If you don’t have insurance, we offer an affordable cash payment plan to help you begin your treatment. Please see our Insurance & Cost page for more details.

Where will I live?

Canyon Vista Recovery is located on a residential campus right in the heart of historic Mesa, Arizona: a suburb of Phoenix. There are 7 spacious homes on our campus. Our residents state that it feels like their home away from home…Take a Tour

What is the average length of stay at Canyon Vista Recovery?

Addiction research shows that the longer you stay in a supportive, therapeutic environment, the higher your chances are for long-term sobriety. While the length of stay varies depending on your individual needs and circumstances, our programs generally last 30 days

What are residents like at Canyon Vista Recovery?

Like you, the residents here are rebuilding their lives. They struggle with the same things you struggle with and have had similar experiences. We serve any adult that is 18+, so our age ranges vary. We have a tight-knit community of residents that have gone before you who make up our Alumni. They are active in the sober community and bring services and meetings to our campus. While you’re here, you will connect with and feel supported by your peers. This is your community and support group for your ongoing recovery. This is only the beginning.

What does a day in treatment look like at Canyon Vista Recovery?

Your day will vary depending on your chosen treatment program, but here is a general example.

The day begins with either a morning yoga session or a meditative practice. Then, you will enjoy a tasty, nutritious breakfast followed by therapeutic programming. Depending on the day, you will then participate in a group session for support with issues like processing trauma, self-esteem, and grief/loss. You will also attend educational groups like nutrition planning, budgeting, relapse prevention, and various life skills to help with your ongoing recovery.

After lunch, you will return for more therapeutic services, which will conclude in the early afternoon. Then, you will choose a physical activity like a gym session. You will also have an Individual counseling session at some point in your day. Other days, you will enjoy holistic therapies such as the vibro-acoustic lounge or neuro-feedback.

Dinner includes a prepared balanced meal. The evening continues with a 12-step meeting and ends with a house-facilitated meeting to reflect on your day. We know this may seem like a lot, but there are breaks in between all of the activities for you to socialize with your peers or just have some you-time. You will get into the rhythm of life at Canyon Vista quickly.

What should I bring?
Other than the initial cost of treatment at Canyon Vista, are there any additional expenses?

This answer will depend on what extra items are required while you are here, such as prescription refills, toiletries, cigarettes, and personal items. We usually recommend having around $30 extra per week.

Can I talk to or see my family while at Canyon Vista?

Absolutely. When you first arrive, we ask that you not make any phone calls for the first three days unless they are business-related and pre-approved by staff. This gives you the opportunity to get acclimated here without any outside distractions. We want your family to be involved in your treatment in a healthy way as they are part of your recovery process and need to do some healing themselves. There are designated phone times to speak with your family. We also offer passes to see your family based on your progress and engagement at Canyon Vista. We also offer a family healing support group every Wednesday night. Please call us at 888-979-1840 for more details.

Can I smoke?

Yes, you are able to smoke on campus. We know that getting sober is not an easy process, so we do not expect you to conquer it all at once. In order to respect your peers who do not smoke, there are designated smoking areas. If you choose to quit smoking while you are here, our staff can help provide you with additional support.

Is there a dress code?

Yes, there is a dress code. Please visit our What To Bring page.

Can I receive mail, packages, and drop-offs?

Yes, you can receive mail and packages sent to:
[Your Name] Canyon Vista Recovery
860 N. Center Street
Mesa, AZ 85201

You are allowed weekly drop-offs if they are scheduled at least 24 hours in advance and the items are approved by a staff member. Drop-offs are typically done on Saturdays.

Additional Questions

Did we miss anything? If you have any other questions, please give us a call at 888-979-1840.

Your journey to sobriety can start today.

Give us a call and save your life. 
Scroll to Top